Privacy Policy

Effective Date: April 22, 2026

COSHIP (“the Company”) values your personal information and complies with applicable privacy laws.

This Privacy Policy applies to Canada Orient Shipping Ltd. and Canada Shipping Co., Ltd. (Korea), and explains how personal information collected through website use or inquiry submissions is handled.

Article 1. Personal Information Collected

The Company may collect the following personal information voluntarily provided through inquiries:

  • Name
  • Email address
  • Phone number
  • Shipping-related inquiry details

The following information may also be collected automatically:

  • IP address
  • Browser type
  • Device information
  • Website visit history

This information is used to improve service quality.

Article 2. Purpose of Collection and Use

Personal information is used only for the following purposes:

  • Responding to inquiries
  • Providing logistics and shipping consultation
  • Service-related notifications
  • Website functionality improvement

Personal information is not used for marketing purposes without user consent.

Article 3. Retention Period

Personal information collected through inquiry forms is retained for up to one year and then securely deleted.

However, where retention is required by applicable law, information may be retained for the required period.

Collected personal information may be processed and stored on servers located in Canada or the Republic of Korea.

Article 4. Sharing with Third Parties

The Company does not provide personal information to third parties for marketing purposes.

However, where necessary to perform requested logistics or shipping services, limited information may be shared with transportation partners such as airlines, ocean carriers, courier providers, and customs brokers.

Such information is shared only to the extent necessary to provide services and is not used for any purpose other than transportation service fulfillment.

Article 5. Cookies and Automatically Collected Data

Technical data such as cookies may be collected automatically to improve service quality and usability.

Users may disable cookies through browser settings if preferred.

Article 6. Protection Measures

The Company implements reasonable administrative and technical safeguards to protect personal information.

Article 7. User Rights

Users may request access to, correction of, or deletion of their personal information at any time.

Article 8. Contact Information

For privacy-related inquiries, please contact:

COSHIP

Email: ads@coship.ca